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How Does
Corporate Strategy Fail?
I have
met organizations that, not believing in their own strategy, do not implement
it. Similarly I have met organizations who, from careful planning, know what
they need to do and do not follow through because of lack of confidence, vested
interests or because "we do not do things like that".
Unfortunately,
some organizations treat strategic planning as an annual chore that is
completed by extrapolating past performance figures forward and then massaging
the numbers until something likely to be approved is produced. This is often
compounded by perceiving this annual task to be part of a negotiation process
where the skill is to offer the minimum acceptable performance.
Some
strategic plans are based on "more of the same" where an organization
continues to do what it has always done. This leaves it at the mercy of new
technologies, new fashions and the entry of new competitors into the market.
Some
organizations become very complacent particularly if they have a significant
market share or if their trade name is synonymous with the market. They will
even tell you that they dictate the direction of the market as they have done
in previous generations.
Technology
led organizations can be particularly vulnerable to changes in a market. There
are numerous examples of organizations developing a product with superior
technology only to see the market change direction because of better product
promotion by a competitor. At present, there is considerable maneuvering taking
place to agree standards for telecommunication products including high
definition television, mobile telephones and business software.
Sometimes
organizations set out to do a professional job of strategic planning and
collect all the data they can. They then sift out anomalous data as errors. In
the process, they may have sifted out a new opportunity or a signal that the
market is changing. Analyzing outliers in data can be very interesting and can
challenge accepted wisdom. Remember, at one time it was known that if you
sailed west from Europe you would either fall off the end of the world or land
in India. The large land mass of the Americas must have changed a lot of
corporate plans at the time
In the
same way as leaders can have defective eyesight they can also have a defective
vision for the organization. I do not know of any airline that would allow
their chief executive to fly a passenger aeroplane if he had bad eyesight. So
why do some appear to allow them to steer the airline even when they
demonstrate they have bad vision.
Corporate
strategy is easy, it is easy to get it right and it is easy to get it wrong. It
can be difficult to deconstruct the strategy in retrospect in order to learn
something useful for the future. Perfectly good strategies appear to fail due
to a combination of unfortunate events and bad strategies can produce
astoundingly good results due to a combination of fortunate events.
Effective
corporate strategy is live, responsive and flexible. No one can really forecast
the future sufficiently accurately to enable a rigid corporate strategy to
succeed. Techniques such as scenario planning can help you prepare for a large
variety of circumstances but may struggle with systemic shock. The present
decimation of manufacturing industry in western countries and the increasing
influence of China and India require a
flexible corporate strategy.
I can
still remember the shock I created when, in 1995, I recommended a company close
its factories in Western Europe and move production to the Far
East. This would have allowed the company to concentrate on its
key added value activities that were design and development and get rid of its
factories that it ran inefficiently. I take no pleasure in noting the company
no longer exists as it ploughed resources into its factories and starved its
research and development facilities. The main reason it followed this strategy
appeared to be the company founder designed the factories in the 1930's.
A
corporate strategy can fail because:-
It was
never implemented
It was
the wrong strategy
It was
the right strategy but at the wrong time
It was
overtaken by technology
Customers,
suppliers, shareholders lost faith in the organization and its leaders
It
breached acceptable practice / the law
It was
superseded by a better strategy
Refer :
Michael Daly, founder of Executive Coaching and Mentoring provides more than 40
years international business experience for the benefit of his clients.
Concentrating of strategy and tactics Michael uses advanced coaching techniques
to help the modern business executive deliver improved performance in all areas
of a business.
Have a
look at http://www.corporateexecutivecoach.com
Article
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